Last updated: 1 October 2026
Plans change, especially around flights. This page explains what happens if you cancel or change a booking. The exact terms for your trip, including any advance payment, are confirmed on WhatsApp when you book.
Changing a booking
- Changes to time, date or pickup point can be made free of charge if you tell us early, subject to vehicle availability.
- Flight delays: send us the new timing as soon as you know it and we will adjust the pickup.
Cancelling a booking
- Call or WhatsApp us on +91 72680 42000 to cancel. Please don't simply not turn up, as a driver may already be on the way.
- If you cancel early, before the driver has set out, any advance you paid is refunded in full, or kept as credit for a later trip if you prefer.
- If you cancel after the driver has left for the pickup, or do not show up, a charge may apply to cover the driver's time and fuel. The amount is the one stated in your booking confirmation.
If we cancel
If we cannot provide the trip, we tell you as early as possible, try to arrange an alternative, and refund any advance in full.
How refunds are paid
Refunds go back by the method you used to pay, such as UPI or bank transfer, normally within 7 working days of the cancellation being confirmed.
Contact
Jagvir Taxi Service, New Industrial State, Lamba Chowk (backside), Chara Mandi, Gali No. 3, Jalandhar, Punjab
Phone / WhatsApp: +91 72680 42000
Email: singhjagvir8419@gmail.com